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Instructional material
(non-tech)
The
concept of user-friendly instruction evolved long before costly software learning curves
made it a necessity. Apply the Murphy's Law test to every step:
"What
would my mother/brother/10-year-old or sister-in-law do here?"
Win/Win has been producing instructional materials for years. By
anticipating our users' needs, we've been able to make the learning process relatively
painless for people in business, industry and the home. |